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제목 코스타 Animator Job Description 날짜 2013.02.09 08:40
글쓴이 백주영 조회 3416

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Adult Animator

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<Main Role and Responsibility>

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- Socializing with guests during their time on board: during the first embark and final debark of guests, during excursion disembarkations, the various cocktails during the cruise, the theme parties and on the various occasions and meetings when guests gather in the lounges during the day or the evening. Paying particular attention to guests travelling alone, who might have more difficulties fitting into shipboard life.

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- Being available to address all guests’ needs, providing them with detailed information about the various on board revenue services. To this purpose being constantly informed of each and every aspect of the cruise product in all services, and in the eventuality of any changes

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- Publicizing the various entertainment and cruise staff activities, trying to involve guests in active or passive participation, following their typology and their needs.

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- Cooperating with the organization of activities which promote and enhance the various services on board, the excursions and the concessionaries, in order to ensure a positive revenue come-back.

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- Making the most of materials available for the cruise staff (scenery, costumes…etc…). Preparing what is necessary for the various activities well in advance, paying attention to details, using things in a correct and efficient way.

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- Inviting guests to dance and trying to involve them during dance lessons and theme evenings, paying attention to not always dance with the same guests but also to include the isolated ones

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- Always keeping updated on the most popular activities, known dances, hit music, in fact on everything that will most please a public who wants to have fun and get the most out of their vacation.

- Preparing all the necessary for the various activities well in advance, paying attention to details, using things in a correct and efficient way.

- Inviting guests to dance and trying to involve them during dance lessons and theme evenings, paying attention to not always dance with the same guests but also to include the isolated ones.

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- Showing ability to work in groups and contributing to create a positive atmosphere interacting constructively with colleagues. Communicating efficiently with superiors, conveying to them ideas and new proposals according to daily observation in dealing with guests.

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- When needed, helping the Children and Teen Animation in some activities or services.

- Being called to familiarize with general On Board Revenue services.

- Pursuing a personal soft skill enhancement in On Board Revenues awareness and sales focus and drive.

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- Being capable in delivering clear and effective On Board Revenue communication to the guest.

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- Being operative in On Board Revenue sales activities. Being properly trained on all On Board Revenue Duties & Tasks by the Head of Department.

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